Ecra’s infrastructure is built using virtualized, high-availability model.
Our Infrastructure Keeps Services Up, and allows for automatic and secured backups.
Our in house data-center has utilizes Solar Powered Batteries and a Heavy Duty, Natural Gas powered Generator.
We have Network Connections to Multiple ISPs, and automatic fail-over applications are in place for both Network and Power Systems.
Our Guarantee is simple: 100% Uptime or your money back.*
We are so confident in our systems, that if for any reason our infrastructure experiences any issues that affect the availability of your service, the entire months payment will be refunded. No questions asked.
If you’ve experience service issues and are requesting a refund please submit this form:
* Money Back Guarantee is only valid for issue that arise as a result from our infrastructure, any issues resulting from internet outages, user error, or other are not covered.